Alicia Goncalves, CMB, has joined the Mortgage Bankers Association (MBA) as director of associate membership.
Before joining MBA, Goncalves served as senior customer success manager at fintech company, nCinco, Inc. Prior to that, she held ascending roles in lending at Norcom Mortgage, most recently as assistant vice president, assistant operations manager.
Early in her career, Goncalves held several roles in mortgage and consumer lending at Newtown Savings Bank.
In her new role with the MBA, Goncalves will serve as the primary contact for MBA’s associate members, supporting their business efforts and developing and executing strategies that enhance their engagement with MBA.
“Alicia is a passionate industry advocate who brings nearly two decades of expertise and success in the mortgage business,” says Laura Hopkins, vice president of membership, MBA, in a release. “Alicia brings an energetic and refreshing angle to our member services team that will help engage our associate members and ensure they get the most out of their MBA membership.”
Goncalves is an active member of the Connecticut Mortgage Bankers Association (CMBA), where she serves as chair of the Young Mortgage Professionals (YMP), president of the YMP advisory board, and a member of the board of directors.
