The Convergence of Fintech and Banking: The Gap Between UX and Functionality Is Closing: By Alex Kreger
In the past decade, the financial landscape witnessed a dramatic transformation driven by two distinct forces: fintech startups and traditional banks. Initially, fintechs emerged as UX-rich but often monofunctional challengers, while banks remained service-rich but struggled with digital customer experience. Today, however, these lines are blurring — fintechs are expanding into full-scale banks, and traditional
