For the ‘disabled’, Indian banking services are ‘riddled with exclusion’. Plea in Delhi HC is giving them a voice
New Delhi: It was nearly five years ago, during the COVID-19 lockdown in 2020, when Anchal Bhateja’s father misplaced her debit card. On going to the bank’s nearby branch, the bank manager flatly refused to issue her a new one, telling the visually-impaired girl, “You are prone to losing it”. Although his reasoning sounded absurd,