Personalization, Automation And Trust In Data: Key Financial Trend
Parijat Banerjee is the Global Business Head for the Banking, Financial Services, and Insurance (BFSI) industry at LatentView Analytics. getty Think about how differently customers interacted with financial institutions in the ’80s and ’90s. Back then, every withdrawal meant a physical visit to the ATM, and more complex transactions required queuing up at the bank.