July 4, 2025

Lloyds Banking Group

Banking

Lloyds Banking Group taps UnlikelyAI for customer experience

Lloyds Banking Group has collaborated with UnlikelyAI to explore the application of AI in customer experience. The partnership will focus on evaluating explainable AI through UnlikelyAI’s neuro symbolic platform, which combines neural networks and symbolic reasoning to produce accurate and transparent results. Founded by William Tunstall-Pedoe, who previously developed the Evi voice assistant later integrated

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