A former MOHELA call center worker shares their experience of working for the beleaguered student loans company – where staff are TOLD to keep customers on hold
A former call center agent at MOHELA has claimed there was an ‘atrocious’ work environment at the student loan servicer, as it comes under fire for its handling of millions of borrower accounts. Speaking exclusively to DailyMail.com, the former employee said call center workers were given ‘abysmal’ training before they were tasked to speak to
