May 8, 2025

Generative AI (GenAI)

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Banking

GenAI in Banking: A Reality Check

  • March 23, 2025

3 By Alenka Grealish, Principal Analyst, Celent         In a mere two years, generative artificial intelligence (GenAI) has gone from moonshot to reality. Frontrunners are already pursuing use cases across the banking value chain, ranging from marketing, sales and customer engagement to risk, IT (information technology) and operations. Given its strong potential,

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Banking

The Role of Banking Boards in the Technology Race

  • March 17, 2025

8 By Salvatore Cantale, Professor of Finance, and Peter Nathanial, Executive in Residence, International Institute for Management Development (IMD)         In the evolving financial landscape, banks face the challenge of adapting their business models to not only remain relevant today but also to position themselves as leaders in a future increasingly dominated

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