May 1, 2025

Financial inclusion

Banking

Voice-based banking for financial inclusion of low-literate Indians

India has an estimated 18 crore low-literate people who struggle to read and write even in their native languages. With smartphone penetration crossing 650 million and regional content consumption skyrocketing, banks, startups, and government organisations are racing to bridge this divide by leveraging voice-based technology and Artificial Intelligence (AI). Earlier, we would pay EMIs in

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