Net Sales: Decreased by 9.2% in Q4 and 16.0% for the full year. Gross Margin: Improved by 192 basis points in Q4, despite a full-year decline of 3 basis points. Operating Income: Increased by 1.6% in Q4 but decreased by 32.3% for the full year. Net Income: Q4 net income rose to $2.9 million from