June 9, 2025

Airtel Payments Bank

Banking

Insights from Airtel Payments Bank’s CIO on AI and Collaboration, ET CIO

In the ever-shifting landscape of fintech, CIOs are no strangers to buzzwords like “blockchain,” “digital transformation,” and “quantum computing.” Yet, as Pinak Chakraborty, CIO of Airtel Payments Bank, reflects, many of these terms remain aspirational rather than operational realities for most enterprises. “We are far away from using blockchain right now,” Chakraborty admits candidly, adding

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