June 27, 2025

AI in banking

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Banking

Insights from Airtel Payments Bank’s CIO on AI and Collaboration, ET CIO

  • June 8, 2025

In the ever-shifting landscape of fintech, CIOs are no strangers to buzzwords like “blockchain,” “digital transformation,” and “quantum computing.” Yet, as Pinak Chakraborty, CIO of Airtel Payments Bank, reflects, many of these terms remain aspirational rather than operational realities for most enterprises. “We are far away from using blockchain right now,” Chakraborty admits candidly, adding

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Banking

8 Predictions for AI’s Future in Banking

  • March 24, 2025

Artificial Intelligence (AI) is transforming the way the global banking industry functions. AI is already making banking smarter, faster, and more efficient with applications in fraud detection, customer experience and regulatory compliance. However, the future is even more promising. We have only scratched the surface of what AI can offer, and the global ‘AI in

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