March 26, 2025
Loans

What’s going on with student loans? Advice from experts


Drastic changes to federal student loan policies and the Department of Education are creating uncertainty and confusion for many borrowers, say debt advocates dealing with the aftermath.

President Donald Trump signed an executive order Thursday afternoon directing that the Department of Education be eliminated, even as the agency slashes nearly half of its staff.

The Education Department also shut down applications for income-driven repayment plans for student loan borrowers in late February. 

On Tuesday, the American Federation of Teachers filed a lawsuit against the Department of Education alleging the agency has denied access to affordable loan payments and blocked progress toward public service loan forgiveness.

The union, which represents 1.8 million people, filed the suit in federal court in Washington, D.C., seeking a court order to restore access to income-driven repayment plans, the only path for public service workers to benefit from loan forgiveness.

In the meantime, nearly 43 million Americans — including more than 2.3 million in New York — are faced with the pressing questions: What just happened? And what does it mean for me? 

It’s unclear who will help borrowers manage their payment plans without the Department of Education, and advocates are concerned that dismantling the agency will delay bringing loan repayment programs back online, said Natalia Abrams, president and founder of the Student Debt Crisis Center.

The nonprofit has already seen an impact on student loan borrowers from the reduction in force last week, she said.

Besides the struggle that former employees may have with paying their own student loans, experts have said that the impact of DOE layoffs may show up for student loan borrowers in longer wait times and more difficulty getting help to navigate an already complicated process.

“This gives no answers to the 45 million people that they have to administer the student loan program to,” Abrams said of Trump’s plans to shutter the Education Department. “It’s barely being taken care of now.”

Trump has indicated that management of student loans could fall instead onto the Department of the Treasury, Department of Commerce, or the Small Business Administration.

The quick answer: Applications for income-driven repayment plans are frozen.

That means borrowers can’t apply for those plans or for recertification, which is when borrowers update information about their income, family size and residence. 

A federal court in late February ordered the Department of Education to stop implementing a Biden-administration repayment plan intended to create more affordable repayment options for student loan borrowers. 

This has resulted in online applications for income-driven plans and online loan consolidation applications becoming temporarily unavailable, although the Education Department is still accepting paper applications for loan consolidation.

The court injunction is primarily impacting borrowers who need to recertify their plans and aren’t able to, Abrams said.

That is especially relevant for borrowers who have lost their jobs or seen a reduction in income, she said, highlighting in particular the spate of recently laid off federal workers

Servicers have been told to freeze processing for 90 days, through May, subject to the court resuming or extending that freeze, said Carolina Rodriguez, the director of the Education Debt Consumer Assistance Program at Community Service Society of New York, a public policy research and advocacy nonprofit.

Long Island is both highly educated and has a higher percentage of people with student loan debt. That means more people could feel the freeze on applications for income-driven repayment plans. 

Around 35% of Americans 25 and over had a bachelor’s degree or higher, according to U.S. Census data from 2019-2023. During the same period, 39.9% of adults 25 and older in Suffolk County and 48.7% in Nassau County possessed a bachelor’s degree or higher. 

In 2018, nearly 18% of Long Islanders had student loan debt with an average balance of $35,100, according to the most recent data available from the Federal Reserve Bank of New York. 

At the end of 2024, around 12.5% of Americans had student loan debt, just under 43 million people, according to federal data.

Across New York, more than 2.3 million borrowers held a cumulative $90.1 billion in federal student loan debt as of Sept. 30, according to federal data. The state holds the fourth-highest student loan debt balance, after California, Texas and Florida.

“I’ve never had so many clients so worried about what’s happening,” said Susan Quigley, a financial planner based in Garden City.

Income-driven repayment plans still exist, and you should definitely keep paying that monthly bill on time, Abrams said, After three months, delinquency is reported to the , [object Object], , Log onto studentaid,gov to take screenshots of income-driven repayment (IDR) and public service loan forgiveness (PSLF) progress, Rodriguez said, and download your “My Aid Data” file, Borrowers should also download records from their loan servicers for their personal records, she said, , Borrowers can still contact their servicer to request a forbearance or deferment if they cannot afford payments, Rodriguez said, Also, “save as much as possible to build a financial cushion and keep your credit in good standing,” she said, , Nothing will be solved overnight, but in the meantime, Quigley has this advice: Don’t panic, Loans are contracts; so while new loans might have different terms, existing loans should not be affected by federal policy changes, she said,.

Drastic changes to federal student loan policies and the Department of Education are creating uncertainty and confusion for many borrowers, say debt advocates dealing with the aftermath.

President Donald Trump signed an executive order Thursday afternoon directing that the Department of Education be eliminated, even as the agency slashes nearly half of its staff.

The Education Department also shut down applications for income-driven repayment plans for student loan borrowers in late February. 

On Tuesday, the American Federation of Teachers filed a lawsuit against the Department of Education alleging the agency has denied access to affordable loan payments and blocked progress toward public service loan forgiveness.

The union, which represents 1.8 million people, filed the suit in federal court in Washington, D.C., seeking a court order to restore access to income-driven repayment plans, the only path for public service workers to benefit from loan forgiveness.

In the meantime, nearly 43 million Americans — including more than 2.3 million in New York — are faced with the pressing questions: What just happened? And what does it mean for me? 

It’s unclear who will help borrowers manage their payment plans without the Department of Education, and advocates are concerned that dismantling the agency will delay bringing loan repayment programs back online, said Natalia Abrams, president and founder of the Student Debt Crisis Center.

The nonprofit has already seen an impact on student loan borrowers from the reduction in force last week, she said.

Besides the struggle that former employees may have with paying their own student loans, experts have said that the impact of DOE layoffs may show up for student loan borrowers in longer wait times and more difficulty getting help to navigate an already complicated process.

“This gives no answers to the 45 million people that they have to administer the student loan program to,” Abrams said of Trump’s plans to shutter the Education Department. “It’s barely being taken care of now.”

Trump has indicated that management of student loans could fall instead onto the Department of the Treasury, Department of Commerce, or the Small Business Administration.

The quick answer: Applications for income-driven repayment plans are frozen.

That means borrowers can’t apply for those plans or for recertification, which is when borrowers update information about their income, family size and residence. 

A federal court in late February ordered the Department of Education to stop implementing a Biden-administration repayment plan intended to create more affordable repayment options for student loan borrowers. 

This has resulted in online applications for income-driven plans and online loan consolidation applications becoming temporarily unavailable, although the Education Department is still accepting paper applications for loan consolidation.

The court injunction is primarily impacting borrowers who need to recertify their plans and aren’t able to, Abrams said.

That is especially relevant for borrowers who have lost their jobs or seen a reduction in income, she said, highlighting in particular the spate of recently laid off federal workers

Servicers have been told to freeze processing for 90 days, through May, subject to the court resuming or extending that freeze, said Carolina Rodriguez, the director of the Education Debt Consumer Assistance Program at Community Service Society of New York, a public policy research and advocacy nonprofit.

Long Island is both highly educated and has a higher percentage of people with student loan debt. That means more people could feel the freeze on applications for income-driven repayment plans. 

Around 35% of Americans 25 and over had a bachelor’s degree or higher, according to U.S. Census data from 2019-2023. During the same period, 39.9% of adults 25 and older in Suffolk County and 48.7% in Nassau County possessed a bachelor’s degree or higher. 

In 2018, nearly 18% of Long Islanders had student loan debt with an average balance of $35,100, according to the most recent data available from the Federal Reserve Bank of New York. 

At the end of 2024, around 12.5% of Americans had student loan debt, just under 43 million people, according to federal data.

Across New York, more than 2.3 million borrowers held a cumulative $90.1 billion in federal student loan debt as of Sept. 30, according to federal data. The state holds the fourth-highest student loan debt balance, after California, Texas and Florida.

“I’ve never had so many clients so worried about what’s happening,” said Susan Quigley, a financial planner based in Garden City.



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