Doha – Société Générale Marocaine de Banques has launched a major digital transformation initiative in partnership with IBM and Power Maroc (PowerM).
The bank is transitioning from monolithic applications to a microservices-based architecture to enhance operational efficiency, strengthen security measures, and deliver superior digital banking services.
As Morocco’s digital landscape evolves, customer expectations for seamless and swift banking experiences have risen significantly. Recognizing this shift, Société Générale Maroc determined that modernizing its IT infrastructure was essential to support open banking initiatives and foster innovation.
While reliable, the bank’s existing systems had limitations in scalability and integration with external services, which hindered rapid deployment of new digital offerings.
“To build a sustainable system, it is essential to strengthen the foundations of infrastructure and platforms, avoiding reliance on fragile structures,” said Adil El Kourri, CIO and COO of the Technology Division at Société Générale Maroc, in a recent statement.
“IBM Cloud Pak, with its resilience and modularity, serves as a cornerstone of this transformation, providing enhanced security, optimized performance, and opportunities for innovation, particularly in artificial intelligence,” he added.
The transformation process began with a comprehensive analysis of the bank’s applications conducted by PowerM and IBM Expert Labs. Initial efforts focused on resolving performance issues and improving security measures.
The team implemented upgrades to IBM Guardium and IBM MQ to protect sensitive customer data and ensure high-availability messaging between applications, even during peak periods.
Additionally, IBM Instana was deployed to improve infrastructure observability, allowing the IT team to proactively resolve issues.
Building on these improvements, Société Générale Maroc is now deploying IBM Cloud Pak for Integration and IBM Cloud Pak for Applications. The bank is also adopting PowerM’s containerization platform, rKube, built on IBM Red Hat OpenShift.
This integration aims to streamline services, accelerate development, and position the bank at the forefront of Morocco’s financial sector.
Walid Largou, CTO at Power Maroc, noted, “At Power Maroc, we view technological solutions within the broader business context. Our collaboration with Société Générale Maroc and IBM is not just about addressing technical challenges but unlocking new business opportunities that drive growth and enhance customer satisfaction.”
The transformation aligns with global banking trends that emphasize digitization to reshape operations and drive innovation.
According to IBM’s 2025 Global Outlook for Banking and Financial Markets, embracing end-to-end digitization is critical for banks to elevate their performance in today’s digital-first economies and keep pace with client demands and AI-led innovations.
“We are excited to support Société Générale Maroc in its journey towards a modernized, agile banking infrastructure,” said Mimoun Ouchaou, General Manager and Technology Leader at IBM Morocco.
“By leveraging IBM’s advanced technologies and the expertise of Power Maroc, Société Générale Maroc is well-positioned to meet evolving customer expectations and drive innovation in the Moroccan financial sector,” he continued.
Through these ongoing modernization efforts, Société Générale Maroc aims to deliver enhanced digital services, foster greater customer engagement, and solidify its position as a leader in Morocco’s banking industry.
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