Libyan Islamic Bank (LIB) has enhanced its consumer banking offerings by adopting a platform developed by Backbase.
The initiative aims to create a customer-centric operational model that prioritises speed and adaptability in a changing market.
The bank’s new mobile application is designed to facilitate easier financial management for users.
It includes functionalities such as secure login options, real-time tracking of transactions, internal fund transfers, in-app messaging, personalised service features, and self-service tools.
The app also provides instant payment capabilities and a locator for ATMs and branches, all within a straightforward interface intended for everyday use.
Libyan Islamic Bank Digital Banking Platform project manager Mohamed Almabrok said: “This is a proud moment for us.
“With Backbase, we are transforming banking for our customers, bringing financial services closer to them with the convenience, security, and accessibility of world-class digital banking.”
Additionally, LIB has become one of the pioneering banks in Libya to connect with LYPAY, the instant payment service established by the Central Bank of Libya.
This development marks Backbase’s first deployment in Libya, in line with its aim to promote customer-oriented banking solutions across North Africa.
The launch is part of LIB’s initial steps in a comprehensive digital transformation strategy, which aims to establish a “strong” digital infrastructure that can adapt to changing customer needs.
The implementation was achieved through collaboration between Backbase and OneTech Business Solutions (OTBS), which ensured that the deployment met LIB’s specific requirements and complied with local regulatory standards.
Backbase Africa regional vice-president Aymen Daoud said: “The successful launch of Libyan Islamic Bank’s digital platform is setting new standards for digital-first experiences. “It reflects the bank’s ability to lead and evolve in Libya’s rapidly changing financial sector.”
“Libyan Islamic Bank enhances consumer banking with Backbase platform” was originally created and published by Retail Banker International, a GlobalData owned brand.
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