Dave Glaser is Dwolla‘s CEO. He has over 20 years of experience driving industry innovations and successful payment operations strategies.
Treasury management has long been the backbone of enterprise financial operations, yet it remains burdened by outdated processes. Traditional treasury systems rely heavily on batch processing, manual reconciliation and predictive forecasting that often falls short of accuracy. These constraints create significant challenges for enterprises trying to maintain optimal cash positions while supporting growth initiatives.
According to the 2025 Faster Payments Barometer, the impact of payment delays reverberates throughout the entire organization. When payments are delayed by traditional ACH or check processes, working capital becomes unnecessarily constrained. This trapped liquidity represents a significant opportunity cost, preventing businesses from investing in innovation or expansion.
Today’s enterprise treasury operations often resemble a patchwork of legacy systems, manual processes and disconnected data sources. Treasury teams spend too much time gathering and reconciling data, meaning CFOs and finance leaders lack the real-time visibility needed to make informed decisions. This creates a significant competitive disadvantage in markets where speed and agility are paramount.
The Real-Time Revolution
Instant payment adoption is accelerating across the enterprise landscape as businesses recognize the strategic advantages of real-time treasury operations. In fact, 80% of financial institutions consider real-time payment capabilities a necessity, with 90% planning to increase these capabilities over the next two years to meet customer demands. This shift represents more than a technological upgrade—it signals a fundamental reimagining of business financial operations.
The impact on cash flow management and customer satisfaction is profound. Customers increasingly expect the same instant experiences in business transactions that they enjoy in their consumer lives. When enterprises deliver on this expectation, they can expect higher satisfaction scores and significantly stronger retention rates.
Beyond improved cash positioning, real-time treasury unlocks new opportunities for financial optimization. With instant visibility into cash positions, treasury teams can make more strategic decisions about investing excess cash, paying down debt or funding growth initiatives. This enhanced decision-making capability can generate significant improvements in overall return on working capital.
Industry-Specific Transformations
The insurance industry stands at the forefront of the real-time treasury revolution. Traditional claims processes often took days or weeks, creating customer dissatisfaction at the worst possible moment—when policyholders were already experiencing loss. Real-time payment capabilities now enable insurers to deliver funds instantly after claim approval, cutting claim-to-payment time from days to seconds while lifting customer satisfaction rates and providing better fraud prevention capabilities.
In real estate, transactions have historically been burdened by complex, time-consuming payment processes. Earnest money deposits, closing costs and commission payments traditionally required wire transfers or certified checks, adding days to transaction timelines and creating unnecessary stress for all parties involved.
Real-time payment capabilities streamline these transactions, enabling instant verification and settlement. Additionally, the enhanced transparency of real-time treasury operations provides better audit trails and compliance documentation, reducing risk and administrative burden. In a recent innovation spotlight, the FedNow Service recognized these areas for improvement and is working on bringing instant payments to real estate transactions.
For manufacturing, supply chain resilience depends on payment efficiency. One study found that 91% of manufacturers see real-time payments as crucial to maintaining supplier relationships, with 86% prioritizing real-time vendor payments. When suppliers receive payments instantly, they can quickly fulfill orders and maintain more reliable inventory levels. This creates a virtuous cycle that strengthens the entire supply ecosystem.
Future-State Treasury Operations
The next frontier in real-time treasury goes beyond instant visibility to predictive intelligence. By applying advanced analytics to real-time financial data, enterprises can forecast cash positions with unprecedented accuracy. This capability allows treasury teams to simulate scenarios and optimize working capital strategies accordingly. These improvements can translate directly to bottom-line results, as excess liquidity can be deployed more strategically toward growth initiatives or returned to shareholders.
Perhaps the most transformative aspect of real-time treasury is the automation of reconciliation processes. Traditional reconciliation requires significant manual effort and often creates a substantial backlog of exceptions that must be resolved. Real-time systems match transactions automatically as they occur, dramatically reducing exceptions and enabling treasury teams to focus on value-added activities. These efficiency gains allow finance teams to evolve from transaction processors to strategic advisors, providing more meaningful support to business units and executive leadership.
Navigating Implementation Challenges
While the benefits of real-time treasury are compelling, successful adoption requires the careful consideration of several implementation challenges. Early adopters must address heightened fraud-monitoring costs, as the irrevocable nature of instant payments demands more sophisticated security measures and real-time risk assessment capabilities. Organizations also face ISO 20022 data-readiness workstreams, requiring significant investments in data standardization and system upgrades.
Infrastructure transformation presents another hurdle. Legacy treasury management systems often lack the API connectivity and data processing capabilities required for real-time operations. This technical debt can create substantial migration costs and temporary operational complexity during transition periods.
Change management represents perhaps the most underestimated challenge. Treasury teams accustomed to batch processing and end-of-day reconciliation must adapt to continuous monitoring and real-time decision-making. This shift requires new skills, workflows and governance frameworks that many organizations struggle to effectively implement.
However, these challenges are manageable when approached strategically. Partnering with experienced payment technology providers can significantly reduce implementation risk while accelerating time-to-value. Organizations should consider phased rollouts that allow teams to gradually build confidence, starting with lower-risk use cases before expanding to mission-critical processes.
Strategic Implications For Enterprise Finance
The rise of real-time treasury represents more than an operational improvement—it fundamentally changes the strategic role of finance within the enterprise. CFOs and finance leaders with access to real-time insights can make more informed decisions about capital allocation, investment priorities and growth initiatives.
This enhanced strategic capability creates measurable competitive advantage. Current trends and use cases across industries suggest real-time treasury will increasingly separate market leaders from laggards. Organizations addressing implementation challenges and investing in necessary infrastructure and training will be positioned to capitalize on these advantages.
The future of enterprise finance belongs to those who recognize real-time treasury is not just about moving money faster—it’s about reimagining what’s possible when financial operations move at the speed of opportunity, while maintaining the security and control that enterprise finance demands.
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